CE SHOWROOM · CUSTOMER SUPPORT
CE Showroom currently ships orders within the United States only. We do not offer international shipping at this time.
Most products qualify for free standard shipping within the United States. Some exclusions apply based on the product, size, weight, destination, or supplier restrictions. Any applicable shipping cost will be shown clearly at checkout before you complete your order.
Expedited shipping options - including 2-day, overnight, and next-day delivery - are available on eligible products. Available options and their costs are displayed at checkout.
Orders are processed after payment is confirmed. Orders typically process within 1–2 business days. Standard shipping typically arrives within 3–7 business days after processing, depending on destination and carrier service.
You will receive a tracking email once your order ships.
Delivery timing depends on the item, shipping method, destination, inventory availability, and carrier service conditions. Estimated delivery information, when available, is provided during checkout. Delivery dates are estimates and are not guaranteed, particularly during holidays, severe weather, carrier disruptions, or other circumstances outside of our control.
Orders may be shipped through major carriers such as UPS, FedEx, USPS, or another appropriate carrier based on the item and delivery location.
Some large or heavy products may require special handling or freight delivery. These orders may have different shipping requirements, delivery timelines, or carrier procedures - including curbside vs. inside delivery coordination. If additional information is needed for your order, our team will contact you.
Some products cannot be delivered to PO Boxes, APO/FPO/DPO addresses, or certain locations because of their size, weight, battery restrictions, or supplier requirements. Products containing lithium-ion batteries may have additional shipping restrictions in accordance with carrier hazardous-materials regulations. If an address cannot be served, we will contact you to discuss available options.
A signature may be required for certain orders to help protect against loss, theft, or fraud. If a signature is required, please ensure someone is available to receive the delivery.
If your order is delayed, missing, damaged, or arrives with an issue, please contact us as soon as possible:
Email: support@ceshowroom.com
Phone: 1-800-890-8166
Please include your order number and, when applicable, photos of any shipping damage.
Our support team is available Monday through Friday, 8:00 AM – 5:00 PM PT. Visit our Contact Us page for additional ways to reach us.