Privacy Policy

Last updated: September 9, 2026

CE Showroom ("CE Showroom," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.ceshowroom.com, create an account, place an order, participate in our rewards program, contact customer support, or otherwise interact with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with CE Showroom, we may collect the following categories of information:

• Contact information — name, email address, telephone number, billing address, shipping address, and other contact details you provide.
• Account and rewards information — if you create an account or participate in the CE Showroom Rewards Program, we may collect account credentials, rewards activity, points balance, redemption history, and purchase activity associated with your account.
• Order and transaction information — products purchased or returned, order numbers, transaction dates, shipping method, delivery information, refund details, and related customer-service records.
• Payment information — payments are processed by Shopify and the payment providers available at checkout. CE Showroom generally does not directly receive or store your complete payment-card number. Payment providers process payment information according to their own privacy policies and security practices.
• Device and usage information — IP address, browser type, device type, operating system, time zone, referring pages, pages viewed, searches performed, products viewed, approximate location, and interactions with the website.
• Communications — information you provide when you contact customer support, submit a form, send an email, call us, participate in a chat, request a return, or otherwise communicate with us.
• Reviews and other submitted content — if you submit a product review, question, photograph, or other content, we may collect and display the information you choose to provide.

2. How We Collect Information

We may collect personal information:

• Directly from you when you create an account, make a purchase, contact us, submit a form, request a return, or join our rewards program.
• Automatically through cookies, pixels, logs, and similar technologies when you use our website.
• From service providers that support our website, payments, order fulfillment, delivery, customer service, analytics, advertising, fraud prevention, reviews, and rewards program.
• From business partners or publicly available sources where permitted by law.

3. How We Use Information

We may use personal information to:

• Process, fulfill, deliver, and manage orders.
• Process payments, refunds, returns, and replacement orders.
• Create and manage customer accounts.
• Operate the CE Showroom Rewards Program.
• Communicate about orders, deliveries, returns, account activity, and customer-service requests.
• Provide product support and respond to questions.
• Improve our website, catalog, customer experience, and services.
• Personalize content and product recommendations.
• Measure website traffic and understand how visitors use the website.
• Detect and prevent fraud, security incidents, misuse, and illegal activity.
• Comply with legal, tax, accounting, and regulatory obligations.
• Send marketing emails and text messages when you have chosen to receive them.
• Protect the rights, safety, property, and operations of CE Showroom, our customers, and others.

4. Cookies and Similar Technologies

CE Showroom and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, maintain shopping carts, measure performance, provide analytics, prevent fraud, and support advertising.

Some cookies are necessary for the website to function. Other cookies may be used for analytics, personalization, or advertising where permitted.

You can manage available cookie choices through the cookie-preference tools provided on our website. You may also adjust your browser settings, although blocking necessary cookies may prevent certain website features from working properly.

Where required by applicable law, we honor supported privacy preference signals, including Global Privacy Control.

5. Text Message and Call Communications

By calling or sending a text message to 1-800-890-8166, you consent to receive text-message communications from CE Showroom related to your inquiry, order, or account.

If you sign up for marketing text messages, message and data rates may apply. Message frequency varies. You can opt out of marketing text messages at any time by replying STOP to any text message you receive from us. For help, reply HELP or contact us at support@ceshowroom.com.

Opting out of marketing text messages does not affect transactional messages related to your orders, deliveries, returns, or customer-service requests.

6. How We Disclose Information

We may disclose personal information to the following categories of recipients when reasonably necessary:

• Shopify and ecommerce service providers that host and operate our online store.
• Payment providers that process purchases and refunds.
• Warehouses, suppliers, shipping carriers, and fulfillment providers that prepare and deliver orders.
• Customer-support, chat, email, account-management, and return-processing providers.
• Rewards, review, and customer-engagement service providers.
• Analytics, advertising, and website-performance providers.
• Fraud-prevention, security, auditing, legal, accounting, and compliance providers.
• Government authorities or other parties when required by law or necessary to protect legal rights and safety.
• A purchaser, successor, or other relevant party involved in a merger, acquisition, financing, reorganization, or sale of all or part of our business.

Service providers are permitted to use personal information only for the services they provide to us or as otherwise allowed by law and their applicable agreements.

7. Sale or Sharing of Personal Information

CE Showroom does not sell personal information in exchange for money.

Our use of certain analytics or advertising technologies may be considered a "sale" or "sharing" of personal information under some state privacy laws, even when no money is exchanged.

Where applicable, you may opt out of the sale, sharing, or use of personal information for targeted advertising by using the "Your Privacy Choices" link on our website or by contacting us using the information at the end of this policy.

We do not knowingly sell or share the personal information of children under 16.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on the type of information, the length of our customer relationship, order and warranty requirements, fraud-prevention needs, and applicable legal, tax, accounting, or reporting obligations.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

9. Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Request access to personal information we maintain about you.
• Request information about how your personal information is collected, used, or disclosed.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Request a portable copy of certain personal information.
• Opt out of the sale or sharing of personal information.
• Opt out of targeted advertising.
• Limit certain uses of sensitive personal information where applicable.
• Withdraw consent where processing is based on consent.
• Appeal the denial of a privacy request where applicable.
• Exercise your privacy rights without unlawful discrimination.

To submit a privacy request, email support@ceshowroom.com with the subject line "Privacy Request," or contact us using the information below.

We may need to verify your identity before completing a request. Verification may require confirming information associated with your account or order. We will use verification information only to process the request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may request proof of the agent's authority and verification of your identity.

You may unsubscribe from marketing emails by using the unsubscribe link included in those emails, and from marketing text messages by replying STOP. You will continue to receive necessary transactional communications concerning orders, accounts, returns, or customer-service requests.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Payments are processed through Shopify and the payment providers available at checkout. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

You are responsible for protecting your account password and notifying us if you believe your account has been accessed without authorization.

11. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that we collected personal information from a child under 13, we will take reasonable steps to delete it. A parent or guardian who believes a child has provided information to us may contact us using the information below.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services. CE Showroom does not control and is not responsible for the privacy practices of those third parties.

We encourage you to review the privacy policy of any third-party service you use.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, technology, business practices, or legal requirements.

When we update the policy, we will revise the "Last updated" date. If required by law, we will provide additional notice of material changes.

14. Contact Us

For questions, concerns, or privacy requests, contact:

CE Showroom

2000 Opportunity Drive, Suite 110

Roseville, CA 95678

United States

Email: support@ceshowroom.com

Phone: 1-800-890-8166

Customer support hours: Monday through Friday, 8:00 AM – 5:00 PM Pacific Time