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Order Status
Has my order shipped?
 

You can easily check the status of your order along with the tracking information, expected arrival dates, invoice of purchase, and much more.

Simply click

How do I change/cancel an item in my order?
 

If you would like to change any aspect of your order, doing so is very easy.

All you have to do is click to view all of your orders and their corresponding settings.

If you happen to have any other questions or this didn't seem to help, please send us a message instead.

How do I track my order?
 

Your tracking information and much, much more are all available inside of your My Account/Orders page located

Thank you very much for your business!

My order never arrived.
 

Oh no! I'm sorry to hear that your item did not arrive.

We would be glad to assist you in figuring out what happened to your item.

If you would please first, verify your item has been successfully ordered/shipped and find your order.

If the order says it has successfully processed and shows it shipped/delivered but you do not have possession of your product please click to contact us and resolve this issue.

Please feel free to contact us for any other reason as well, as we are here to serve you the best we can.

An item is missing from my shipment.
 

Sorry to hear that! We would love to help you figure out what happened to your missing item.

Could I please ask you to first check the order history to make sure the item in question has successfully been shipped

If it appears that the item was shipped but you did not receive it with the rest of the items, please contact us so we can help you and resolve this issue.

Please feel free to contact us for any other reason as well, as we are here to serve you the best we can.

My product is missing parts.
 

Thats not good! Let us help you with this.

Please click to contact us so we can help resolve this.

Very sorry and hope we can help you with this issue!

When will my backorder arrive?
 

We apologize for your item being currently out of stock, and assure you we are making all of our best efforts to get you the item that you desire. Shipments arrive Monday through Friday into our warehouses and once they have an ETA of an item's arrival, we will contact you promptly to give you as much advance notice as possible.

We will make every effort to take care of you and get you the item you deserve.

If, however, you no longer want the item or decide to cancel the transaction, please click to edit/manage your orders

Please accept our most sincere apologies and we thank you for your business and support